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A paper recently published in the American Journal of Medical Care is shedding light on the importance of providing language access services in the healthcare setting — even before a patient makes their appointment.
Customer experience has long been touted as the ultimate barometer for the health of companies, but isn’t the employee experience just as foundational to...
A Canadian Federal Court has ordered two airports in Alberta and Newfoundland and Labrador to pay thousands in damages for official language rights violations,...
Earlier this month, Australian politician Mark McGowan received harsh criticism for a video campaign intended to disseminate COVID-19-related information to Aboriginal people living in...
