Amazon’s Alexa AI team was recently ranked in first place on a shared task at the International Conference on Spoken Language Translation (IWSLT), which focused on developing a machine translation (MT) system that could produce output with different levels of formality in the target language.
Customer experience has long been touted as the ultimate barometer for the health of companies, but isn’t the employee experience just as foundational to...
By Cameron Rasmusson On March 1, 2025, U.S. President Donald Trump issued an executive order declaring English the official language of the United States....
The largest healthcare provider in the state of Washington is currently facing a lawsuit over its use of faulty video remote interpreting (VRI) technology.