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Customer experience has long been touted as the ultimate barometer for the health of companies, but isn’t the employee experience just as foundational to business performance? Improving your brand or product and building a strong customer experience certainly requires the support of your employees.
In their book The Language Game, linguists Morten H. Christiansen and Nick Chater propose a series of novel concepts about the nature of language...
Knowing when to make a change in strategy is possible only when clients or prospects trust their provider enough to give honest feedback. And...
The Sanremo Music Festival, which began this year on Feb. 1, began offering sign language accommodations in 2020. This year, however, sign language performances...
