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Recently, advocates in the US state of New Jersey raised concerns about the state not providing adequate language access services at community meetings on the environment, leading to low engagement levels among individuals with limited English proficiency (LEP).
New York City Mayor Eric Adams made headlines when he used AI to make calls to constituents in Spanish, Yiddish, and Mandarin — despite...
Knowing when to make a change in strategy is possible only when clients or prospects trust their provider enough to give honest feedback. And...
Compiled by Eddie Arrieta and Cathy Martin With GenAI in its nascent stage, language companies that use this emerging technology are in uncharted territory....
