House Bill 2359 (HB 2359) addresses a major loophole in the state’s Health Care Interpreter Program, which sets language access regulations for healthcare providers that receive reimbursements from public funding. Going into effect on July 1, the bill will require healthcare providers to work with healthcare interpreters certified by the Oregon Health Authority (OHA) in their interactions with individuals who have limited English proficiency or primarily use sign language.
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From blending technology with creativity to elevating localization to a strategic level within the organization, Francesca shares her take on innovation, efficiency, and the...