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We joke about the preponderance of jargon in the financial services industry, yet each term, description, and acronym carries meaning that may be codified in law or in accepted local usage. In financial services, as in any other highly regulated sector, language really matters.
At GALA 2025 in Montreal, we sat down with Viviana Bernabé, Head of Accessibility and Interpretation at WeLocalize, to talk about the evolving role...
AI is predicted to power 95% of global customer interactions by 2025. Our knowledge is encoded in language, Marciano says. For a machine to...
"World Ready" is the new name and mission of GALA's annual conference. The Executive Director, Allison Ferch, explains this significant conceptual change in this...
