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In this episode, we explore the emotional toll of LangOps amidst rapid technological advancements in the localization industry. We look into the rising stress levels and burnout among workers due to increasing reliance on AI and machine translation, and highlight the importance of maintaining a human-centric approach in this tech-heavy landscape. Companies are taking steps to provide tools that manage workflows and minimize stress, as we ponder the future of jobs in the language industry.
Customer experience has long been touted as the ultimate barometer for the health of companies, but isn’t the employee experience just as foundational to...
Ana Sofia Correia discusses the challenges and expectations of both sides of the language services coin — agencies and freelancers — suggesting ways to...
Despite the prevalence of automatic speech recognition software, it’s obvious that these tools could use some improvement, especially when speaking with a non-standard accent...
