In conversation with MultiLingual editor-in-chief Cameron Rasmusson, CEO of Acolad Olivier Marcheteau talks a bit about what’s been keeping him and the company busy over the last few years.
Customer experience has long been touted as the ultimate barometer for the health of companies, but isn’t the employee experience just as foundational to...
Often referred to as the biggest sporting event in the entire world, it shouldn’t come as a surprise that broadcasters and organizers of the...
The largest healthcare provider in the state of Washington is currently facing a lawsuit over its use of faulty video remote interpreting (VRI) technology.