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When COVID arrived, or more exactly when Zoom arrived shortly afterwards and we all invited the world on a video tour of selected parts of our homes, we all faced interesting design/disclosure questions. What did we want the world to see, and not to see?
The idea of a completely centralized global content hub sounds appealing on the surface, but what happens when the TMS itself becomes a liability?...
AI is predicted to power 95% of global customer interactions by 2025. Our knowledge is encoded in language, Marciano says. For a machine to...
This non-conventional way of creating innovative products passes through five phases — empathize, define, ideate, prototype, and test — and is most useful to...
