Zoom announced earlier this month that it’s added a new feature to make its video communication platform more accessible to deaf and hard-of-hearing users: a specialized view for sign language interpreting.
How AI shapes global communication By Helena Batt TED has partnered with Panjaya to help make TED Talks accessible to a global audience. Using...
Customer experience has long been touted as the ultimate barometer for the health of companies, but isn’t the employee experience just as foundational to...
Interview by Cameron Rasmusson As Verizon’s head of localization, Megan Sharp ensures its customers receive the same service quality no matter where they live...